Northgate Medical Centre is committed to providing a safe, comfortable environment where patients and staff can be confident that best practice is being followed at all times and the safety of everyone is of paramount importance.

All patients are entitled to have a chaperone present for any consultation, examination or procedure where they feel one is required. A chaperone could be a family member or friend. It could also be a formal chaperone, i.e. a trained member of the practice team.

Wherever possible we would ask you to make this request at the time of booking your appointment so that arrangements can be made and your appointment is not delayed in any way. Whist we will always do our best to provide a chaperone when requested, this may sometimes require us to re-book your appointment for a time when one is present.

 On occasions your GP or nurse may require a chaperone to be present; this is in accordance with our chaperone policy.

Thank you