Pharmacy Technician – Chester Central Primary Care Network
Date posted
22 July 2024
Closing Date
09 August 2024
Pay scheme
Other
Salary
Dependant on experience
Contract
Permanent
Working pattern
Part-time
Job locations
Fountains Health Delamere Street Chester CH1 4DS
Garden Lane Medical Centre 19 Garden Lane Chester CH1 4EN
For questions about the job, contact:
PCN MANAGER
ADIE SALTER
Job summary
Chester Central Primary Care Network (PCN) are looking for a pharmacy technician to be an integral part of the general practice team, working within their professional boundaries in each practice within the Primary Care Network.
They will work under the supervision of the Practice Prescribing Lead/Clinical Pharmacist to ensure the safe, accurate and timely supply of prescribed medication to patients.
They will provide technical and administrative support to the GPs, Clinical Pharmacist and Medicines Team.
The pharmacy technician will support the PCN and practice clinical team with queries around medication from patients.
The pharmacy technician will complete audits around patient safety in the prescribing of medication and present the information for sharing with the clinical team.
Main duties of the job
To work as part of a multi-disciplinary team whilst in a supporting function to the clinical pharmacists and other clinicians and within agreed prescribing standard operating procedures
To support the clinical pharmacist as the PCN point of contact for all medicines related matters
To process repeat medication requests, including the conversion of acute requests to repeat medicines, changing quantities of medicines
To issue prescriptions in line with agreed clinical protocols and within your competency
To encourage cost-effective prescribing throughout the PCN
To undertake medicines reconciliation post discharge and on other transfers of care
To update and maintain accurate and timely patient medication records on each practice clinical system, including advice given and action taken
About us
Chester Central PCN consists of six GP practices based in the Chester area and has a patient list size of 41,000.
We are a well-established team and we’re committed to providing outstanding care for our local population.
Job responsibilities
The following are the core responsibilities of the PCN pharmacy technician. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:
To work as part of a multi-disciplinary team whilst in a supporting function to the clinical pharmacists and other clinicians and within agreed prescribing standard operating procedures
To support the clinical pharmacist as the PCN point of contact for all medicines related matters
To process repeat medication requests, including the conversion of acute requests to repeat medicines, changing quantities of medicines
To issue prescriptions in line with agreed clinical protocols and within your competency
To encourage cost-effective prescribing throughout the PCN
To undertake medicines reconciliation post discharge and on other transfers of care
To update and maintain accurate and timely patient medication records on each practice clinical system, including advice given and action taken
To liaise with secondary and primary care colleagues to ensure correct medicines are continued following the transfer of care
To monitor practice adherence to the prescribing policy
To support virtual and remote models of consultation and support including e-consultations, telehealth and telemedicine
To liaise with practices and implement and embed a robust repeat prescribing system for use across all practices
To support the clinical pharmacists in improving the quality and effectiveness of prescribing through clinical audit and education to improve performance against NICE standards, and clinical and prescribing guidance
To support the clinical pharmacist in producing a prescribing newsletter or bulletin on a quarterly basis
To ensure appropriate supervision of safe storage, rotation and disposal of vaccines and drugs
To apply infection-control measures within the practice according to local and national guidelines
To identify and be proactive in your training needs and development and as agreed with the Clinical Pharmacists.
To support in the delivery of enhanced services and other service requirements on behalf of the PCN
To participate in the management of patient complaints when requested to do so and participate in the identification of any necessary learning brought about through incidents and near-miss events
To actively signpost patients to the correct healthcare professional
To undertake all mandatory training and induction programmes
To contribute to and embrace the spectrum of clinical governance
To attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed
To contribute to public health campaigns (e.g. flu clinics) through advice or direct care.
Experience
Essential
- Ability to communicate complex and sensitive information effectively with people at all levels by telephone, email and face to face
- Knowledge of IT systems, including ability to use word processing skills, emails and the internet to create simple plans and reports
- Good personal organisational skills
- Effective time management
- Demonstrate personal accountability, emotional resilience and work well under pressure
- Ability to follow legal, ethical, professional and organisational policies/procedures and codes of conduct
- Ability to use own initiative, discretion and sensitivity
- Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
- Ability to use own initiative, discretion and sensitivity
- Flexible and cooperative
- Ability to identify risk and assess/manage risk when working with individuals
- Sensitive and empathetic in distressing situations
- Able to finish work tasks
- Problem solving and analytical skills
- Ability to maintain confidentiality
- Knowledge of and ability to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety
- Flexibility to work outside of core office hours
- Disclosure Barring Service (DBS) check
- Access to own transport and ability to travel across the locality on a regular basis, including to visit people in their own home
- Willingness to complete the CPPE course, PCN funded
Desirable
- Experience of working in primary care, although training can be provided.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).