Job Vacancies

Job summary

To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team.  Duties can include, but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, ordering repeat prescriptions, the processing of information and assisting patients as required. You will also attend regular staff training meetings and contribute towards these.

To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multi-disciplinary team members and external agencies such as secondary care and community service providers. 

We are looking for a highly organised, positive, motivated person with excellent communication skills to join our friendly busy team.   The reception team are responsible for creating a positive and caring patient experience, assisting and directing patients in accessing the most appropriate service or healthcare professional in a courteous and efficient manner. This is a fast-paced environment and remaining calm in the workplace is essential whilst maintaining a professional approachable manner. You must be able to multitask and prioritise your work for the needs of the Practice.   

Mission Statement

Mission

Our mission is to provide excellent healthcare services which are innovative and sustainable for the health and well-being of our community.

Vision

To provide high-quality, patient-centred healthcare services to the community. Collaborate with colleagues for high-quality support, communicate openly and strive for continuous professional development to improve care.

Values

Prioritise people, promote professionalism, practice effectively.

Job summary

Chester Central Primary Care Network (PCN) are seeking to employ an additional part time Clinical Pharmacist to join our pharmacy team, consisting of two Clinical Pharmacists and two Pharmacy Technicians, who work alongside our practice prescribing teams. The candidate needs to be enthusiastic and motivated and who will share our vision of high quality patient care and innovative service development.

Main duties of the job

As a Clinical Pharmacist you will confidently act within professional boundaries, supporting and working alongside a prescribing team. You will work as part of a multi-disciplinary team in a patient facing role, working with colleagues to help resolve medication related issues, whilst helping to utilise our skill mix, improve patient outcomes and ensure better healthcare.

You should be registered with the General Pharmaceutical Council.

The post holder will work with a diverse range of patients from different cultural and social backgrounds. The ability to work confidently and effectively in a varied and sometimes challenging environment is essential.

About us

Chester Central PCN is a network of six GP practices located in Chester City Centre providing care to a patient population of 39,000 patients across the City.

The Elms Medical Practice

Fountains Medical Practice

Garden Lane Medical Centre

Northgate Medical Centre

Northgate Village Surgery

St. Werburg’s Practice for the Homeless

The introduction of PCN’s is perhaps one of the most significant changes to primary care for many years. We believe it is proving to be the catalyst to encourage practices to work together in new ways across a larger population and provides practices the opportunity to develop and deliver services in new and innovative ways. The Clinical Pharmacist role is paramount to PCNs to support patient care.

Job description

Job responsibilities

Undertake clinical audits of prescribing areas as directed by the Doctors, feedback results and implement changes in conjunction with the relevant practice teams.

To support public health campaigns inline with practice/PCN needs. To provide specialist knowledge on public health programmes available to the public.

Support the general practice teams to ensure the practices are compliant with CQC standards where medicine is involved.

To demonstrate an understanding of the pharmacy role in governance and have the ability to implement appropriately within the workplace.

Have an understanding of and contribute to the workplace vision.

Demonstrate an ability to motivate self to achieve goals.

Have the ability to improve quality within the limitations of service. Review annual progress and develop clear plans to achieve results within priorities set by yourself and other members of the management team.

Promote Equality and Diversity in people management skills and lead by example.

Provide educational and training to practices on therapeutics and medicines optimisation.

Identify national and local policy and guidance that affects patient safety through the use of medicines.

Implement changes to medicines that result from MHRA alerts, product withdrawal and local and national guidance.

Undertake audits of prescribing in areas directed by the GPs. feedback the results and implement changes in conjunction with the practice teams.

Supporting the PCN with the delivery of QOF, IIF and other targets as driven by NHS England and Cheshire and Merseyside ICB.

Demonstrate an understanding of the implications of national priorities for the team and/or service.

Have an understanding of the process for effective resource utilisation.

Confirm and understand relevant standards of practices and deliver reporting outcomes of for projects.

Contribute pharmaceutical advice for development and implementation of new services that have medicinal components (treatment pathways and patient information leaflets)

Monitor practice prescribing against the local health economy’s RAG list and make recommendations to Doctors for medicines that should be prescribed by hospital doctors (red drug) or subject to shared care (amber drug)

Assist practices in maintaining the practice formulary held on practice system.

Ensure practices are compliant against NICE technology assessment guidance and update practices appropriately.

Perform clinical and structured medication reviews with patients and produce recommendations on prescribing and monitoring.

See patients with medical conditions that optimisation is required and make recommendations to Doctors for medicine improvements.

Put in place protocols for managing DMARDS and offer support to practice staff to safely manage these patients.

Answer medication queries to practice staff aiming to upskill and offer solutions and advice.

Act as an antibiotic steward, supporting Doctors to prescribe appropriately and reduce inappropriate use of antibiotics.

Develop and build on relationships with the community pharmacies.

Person Specification

Qualifications

Essential

• Degree in pharmacy, MPharm/BPharm GPHC registered.
• Independent prescriber qualification
• Minimum of two years post-graduate experience, either in acute hospital, community or primary care

Desirable

• Member of the RPS IP qualified or working towards an IP clinical diploma minor aliments qualification
• CPPE qualification
• Experience of working in a primary care setting

Experience

Essential

• Minimum of two years post-graduate experience, either in secondary, primary or community centre

Desirable

• Emis Web Clinical systems trained
• Experience of general practice and understanding of medicines optimisation roles.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).